Luxury Front Desk: Guest Experience Specialist

Confidential

Full-time Audit, Taxes & Accounting
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Location
franschhoek, western cape, South-Africa
Posted
July 17, 2026

Job Description

A boutique hotel in Franschhoek seeks an experienced Guest Assistant to deliver exceptional guest service at the front desk. You will ensure smooth checkโ€‘in and checkโ€‘out, address guest feedback, and coordinate itineraries and reservations with a warm, courteous approach.

Responsibilities include handling requests, maintaining accurate billing, coordinating transport, and maintaining a tidy reception area. Night shifts may be required; staff transport is provided from nearby towns.

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