Location
Mexico, ciudad de méxico, Mexico
Posted
July 24, 2026
Job Description
Farfetch is seeking an experienced Customer Service Lead to oversee the customer service team and ensure excellence across all channels for consumers and partners within our Operations function.
You will train, coach, manage escalations, and drive initiatives to enhance service standards, policies, and efficiency, bringing the Voice of the Customer to our partners and helping deliver premium luxury experiences worldwide.
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