Luau Ambassador

Highgate

Full-time Tour and Travel Guides
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Location
Lahaina, Hawaii, United States
Posted
July 08, 2026

Job Description

Overview

The Luau Greeter is responsible for creating a memorable first impression to our luau guests. This position facilitates a great experience by promptly greeting and seating guests, while providing an orientation to the luau grounds and the evening’s events.

Responsibilities

These duties include but are not limited to the following:

  • Greet and check-in guests while making a memorable first impression.
  • Ensure positive guest services in all areas. Respond to complaints, taking all appropriate actions to turn dissatisfied guest into return guests.
  • Prepare tickets and reserve signs for check-in.
  • Support Luau Cashiers during guest check-in by managing guest lists, wristbands and hand stamps.
  • Be alert and ready to support emergency procedures or special accommodations as needed.
  • Recognize and organize agent receipts.
  • Assist special needs guests
  • Assist parties o...

    • Job Details

    • Job Type
      Full-time
    • Category
      Tour and Travel Guides
    • Date Posted
      July 08, 2026
    • Application Deadline
      August 17, 2026