Location
singapore, singapore, Singapore
Posted
June 06, 2026
Job Description
Description and Requirements
Key Responsibilities
- Rotate between Service Desk and onsite desktop support.
- Provide timely remote and onsite support for hardware, software, account, and connectivity issues.
- Manage endpoints using Microsoft Intune (enrollment, configuration, compliance, updates, and policy enforcement).
- Perform laptop provisioning, imaging, setup, replacement, and decommissioning.
- Diagnose and resolve hardware issues; coordinate with vendors for warranty and repairs.
- Support Windows OS, Microsoft 365 applications, and related technologies.
- Maintain accurate ticketing records and up‑to‑date documentation.
- Collaborate with internal teams and vendors to resolve escalated issues.
- Ensure compliance with IT procedures, security standards, and asset management policies.
Requirements
- 2–4 years of experience in desktop, end‑user, or helpdesk suppo...