Logistics Operations Coordinator
Rapido Solutions Group
Job Description
Join our Track & Trace Team and help keep our logistics network moving. You’ll be the vital link between customers, carriers, and internal teams — ensuring every shipment runs smoothly from start to finish.
Whether it’s solving a last‑minute issue or tracking a delivery, your communication and problem‑solving skills will make a direct impact.
What You'll Do
Respond to customer inquiries via phone, email, or chat
Coordinate pickups, deliveries, and schedules
Track & trace shipments, providing real‑time updates
Resolve issues with carriers and operations teams
Maintain service documentation and compliance reports
Core Skills & Qualifications
Excellent verbal and written communication in English (B2 level)
Strong problem‑solving and conflict‑resolution abilities
Ability to multitask and manage priorities effectively
Cu...