Logistics Coordinator / Operations Support (Xico) (Valle de Chalco Solidaridad)

Full-time Other-General

As a Back Office/Collections Specialist, you will aim to support the administrative tasks related to our client's operational and accounting processes.

Essential Duties

• Enter all uncollected items into our tracking system.
• Contact relevant parties via phone calls.
• Monitor and act on collections.
• Inform debtors of their payment status and timeline for repayment.
• Research companies and corporate entities to follow up on payments.
• Be persistent in calling and contacting debtors.
• Address questions regarding each collections case.
• Secure payment, monitor and resolve financial discrepancies.
• Update and review all collections and keep records up to date.
• Process requested refunds.
• Organize work in a structured and well-planned manner.

Qualifications

• Finance and business knowledge preferred.
• Computer skills: Microsoft Office Products (Word, PowerPoi...