Location
sungai petani, kedah, Malaysia
Posted
June 04, 2026
Job Description
We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.
As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Specialist , providing unrivalled support to clients within the logistics industry.
Position
Customer Service Specialist (Malay English, Work in Office)
Job Description
- Respond to customer inquiries and obtain customer information in a timely manner through calls, emails, and other contact tools.
- Resolve customer complaints to achieve high customer satisfaction
- Record and submit customer complaints using the internal system according to the provided SOP.
Job Requirements
- Diploma and above
- Excellent English and Malay communication skills (written, verbal, listening)
- 1-2 years of BPO experience will be an added advantage.