Location
Remote, Remote, Philippines
Posted
June 23, 2026
Job Description
Supervisor, Loan Operations - Global Shared Services
About the Ro
leWe are seeking an experienced Supervisor, Loan Operatio ns to lead a team supporting loan administration and operations within a global financial services environment. This role is responsible for ensuring operational excellence, managing risk, driving process improvements, and developing high-performing team
s.Key Responsibiliti
- esSupervise and support a team of analysts, ensuring Service Level Agreements (SLAs) are consistently achieve
- d.Manage escalations involving client, operational, and staffing issue
- s.Monitor Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs), and support risk mitigation initiative
- s.Coordinate with clients, counterparties, vendors, and service providers to ensure timely resolution of operational issues and trade exception
- s.Review portfolio risks, including uns...