Location
manila, national capital region, Philippines
Posted
July 24, 2026
Job Description
The Loan Officer Assistant (LOA) serves as a frontend and backend support responsible for assisting
borrowers throughout the entire loan lifecycle, from initial borrower contact and application intake
through Mortgage Condition processing. The LOA partners closely with Loan Officers to deliver
exceptional customer service, maintain compliance, manage loan documentation, facilitate
communication among all transaction parties, and ensure loans move efficiently through the mortgage
process.
Primary Responsibilities:
Frontend Loan Origination Support
• Serve as a primary point of contact for borrowers through the application and pre-approval process.
• Accept live transfers from AI and assist in building and managing the Loan Officer's pipeline.
• Review borrower documentation for completeness and accuracy.
• Prepare files for Loan Officer review and credit determination.
• Maintain continuous comm...
borrowers throughout the entire loan lifecycle, from initial borrower contact and application intake
through Mortgage Condition processing. The LOA partners closely with Loan Officers to deliver
exceptional customer service, maintain compliance, manage loan documentation, facilitate
communication among all transaction parties, and ensure loans move efficiently through the mortgage
process.
Primary Responsibilities:
Frontend Loan Origination Support
• Serve as a primary point of contact for borrowers through the application and pre-approval process.
• Accept live transfers from AI and assist in building and managing the Loan Officer's pipeline.
• Review borrower documentation for completeness and accuracy.
• Prepare files for Loan Officer review and credit determination.
• Maintain continuous comm...