Live Chat Customer Experience Specialist

FedEx

Full-time Marketing & Media
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Location
angeles, pampanga, Philippines
Posted
July 10, 2026

Job Description

FedEx in Pampanga, Angeles is looking for a Call and Chat Support Agent responsible for providing timely and professional assistance to customers via live chat and digital messaging platforms. The ideal candidate should have secondary education, strong communication skills, and at least one year of customer service experience.

The role demands multitasking abilities and a calm, customer-focused approach while handling multiple chats simultaneously. The position offers a dynamic work environment with opportunities for professional growth within a diverse workforce.

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