Location
ottawa, on, Canada
Posted
May 29, 2026
Job Description
Join Payments Canada as a Level II Payment Operations Centre Analyst and drive secure financial transactions for Canadians. This role offers hybrid work options and a chance to impact the payment ecosystem positively.
As a Level II Analyst, you will provide vital support for Canada's payment infrastructure, managing incidents and ensuring operational excellence. Your responsibilities include critical system monitoring, direct advisory services to clients, and collaboration with various stakeholders to optimize payment processes. This position demands adaptability, strong communication skills, and a commitment to service.
Key Responsibilities:
• Actively monitor and respond to payment system alerts
• Facilitate communications with service partners effectively
• Develop strong relationships with internal stakeholders
• Act as Shift Lead during critical operations
• Ensure compliance with established ITIL processes
Requi...
As a Level II Analyst, you will provide vital support for Canada's payment infrastructure, managing incidents and ensuring operational excellence. Your responsibilities include critical system monitoring, direct advisory services to clients, and collaboration with various stakeholders to optimize payment processes. This position demands adaptability, strong communication skills, and a commitment to service.
Key Responsibilities:
• Actively monitor and respond to payment system alerts
• Facilitate communications with service partners effectively
• Develop strong relationships with internal stakeholders
• Act as Shift Lead during critical operations
• Ensure compliance with established ITIL processes
Requi...