Level 3 Network Diagnostics Engineer (Mandarin Support)

Wireless Logic

Full-time IT & Technology
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Location
kuala lumpur, kuala lumpur, Malaysia
Posted
July 25, 2026

Job Description

Wireless Logic is recruiting a Network Diagnostics Specialist to join our elite Service Desk. You will provide 24/7 expert support in English, resolving Level 3 network incidents and delivering reliable connectivity for customers worldwide.

The role requires strong Cisco CLI skills, 4+ years in NOC/ISP/MSP environments, and CCNP-level certifications. You will work closely with the Mobile Network team to drive rapid resolution and ensure SLA compliance.

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