Location
pasay, metro manila, Philippines
Posted
July 18, 2026
Job Description
Position Overview
Title: Level 2 Technical Support Engineer
Work Set‑up: Work From Home
Schedule: Australian Business Hours (AEST/AEDT/AWST)
Salary Package: To Be Determined
Job Description
Data Outsource Pty Ltd is seeking a skilled and customer-focused Level 2 Technical Support Engineer to provide remote technical support across a diverse client base. This role serves as a key technical escalation point, supporting desktop, server, cloud, and Microsoft 365 environments while ensuring operational uptime, security, and service excellence. Working within a Managed Service Provider (MSP) environment, the engineer will resolve technical issues, support client infrastructure, and deliver a professional support experience to Australian businesses.
Responsibilities
- Provide Level 2 support across desktop, server, cloud, and Microsoft Office 365 environments.
- Diagnose and...