Location
toronto, on, Canada
Posted
June 19, 2026
Job Description
Elevate guest interactions at LEGOLAND Discovery Centre as a Shift Lead. Lead a team to deliver exceptional experiences through world-class service every day.
Your role involves supervising staff during busy shifts while ensuring seamless operations and positive guest flow. Leverage your leadership skills to train and inspire your team, addressing guest inquiries with care. Engage in hands-on hosting as needed, maintaining a high standard of service.
Key Responsibilities:
• Support front-line staff supervision during shifts
• Train and coach team members for excellence
• Manage guest flow and crowd control effectively
• Address guest concerns professionally
• Maintain safety compliance and documentation
Requirements:
• GED or High School diploma needed
• 6+ months experience in entertainment or hospitality
• Excellent communication and customer service abilities
• Leadership potential with a team-first attitude
• Must be able to lift 50 lbs and st...
Your role involves supervising staff during busy shifts while ensuring seamless operations and positive guest flow. Leverage your leadership skills to train and inspire your team, addressing guest inquiries with care. Engage in hands-on hosting as needed, maintaining a high standard of service.
Key Responsibilities:
• Support front-line staff supervision during shifts
• Train and coach team members for excellence
• Manage guest flow and crowd control effectively
• Address guest concerns professionally
• Maintain safety compliance and documentation
Requirements:
• GED or High School diploma needed
• 6+ months experience in entertainment or hospitality
• Excellent communication and customer service abilities
• Leadership potential with a team-first attitude
• Must be able to lift 50 lbs and st...