Location
Beaverton, OR, United States
Posted
July 15, 2026
Job Description
Job Description
This role is responsible for managing employee accommodation requests that have escalated to our team by our third-party administrator. Additionally, this role engages with employees who have questions regarding leave of absence or time away from work.
- Support operations of reasonable accommodations under the Americans with Disabilities Act as Amended (ADAAA), working alongside our third party co-sourcing partner. Co-sourcing partner begins the interactive process; Global Process Delivery becomes involved to support more complex accommodation requests.
- Support operations of leave of absence and disability programs by resolving employees’ pay-related questions and/or vendor management related concerns.
- Support employees’ queries by applying functional knowledge and relevant experience and using an empathetic, customer-service mindset.
- Ensure compliance with relevant benefits laws, regulations, and company policies across the region.
- Follow do...
This role is responsible for managing employee accommodation requests that have escalated to our team by our third-party administrator. Additionally, this role engages with employees who have questions regarding leave of absence or time away from work.
- Support operations of reasonable accommodations under the Americans with Disabilities Act as Amended (ADAAA), working alongside our third party co-sourcing partner. Co-sourcing partner begins the interactive process; Global Process Delivery becomes involved to support more complex accommodation requests.
- Support operations of leave of absence and disability programs by resolving employees’ pay-related questions and/or vendor management related concerns.
- Support employees’ queries by applying functional knowledge and relevant experience and using an empathetic, customer-service mindset.
- Ensure compliance with relevant benefits laws, regulations, and company policies across the region.
- Follow do...