Learning Experience Designer

Full-time Marketing & Media, IT & Technology

Job Description:

Role Purpose:

This role exists to deliver a seamless, end-to-end content design service for a portfolio of client accounts, ensuring every customer receives high-quality training content on the SC Training platform and is provided adequate assistance to achieve self-sufficiency in using the product.

Key Responsibilities:

• Own the full content lifecycle for an assigned client portfolio, from intake and brief creation through to course delivery and import, ensuring clients experience a consistent, single point of contact throughout.
• Lead client onboarding calls and consultations to surface training needs, brand preferences, and course requirements, translating them into structured, actionable design briefs.
• Author high-quality microlearning courses and lessons using the SC Training platform, applying instructional design principles and client-specific branding guidelines.
• Conduct thorough self-Q...