Learning Content Specialist - Insurance
Ethos BeathChapman
Job Description
About the client
Our client is a large general insurer offering Retail Motor Vehicle Insurance and Commercial Insurance throughout Australia. They are embarking on a strategic enterprise-wide digital transformation program to modernize their core insurance technology landscape.
About the role
The Learning Content Specialist plays a critical role in supporting the transformation program and is responsible for the review, amendment and creation of high-quality learning content, including knowledge articles, procedures, and policy documentation, to enable operational readiness and adoption.
What's Required
This position requires strong expertise in insurance systems (Guidewire preferable), experience with knowledge management systems, and the ability to translate complex processes into clear, user friendly content, in some instances, from scratch.
More specifically they will have the following s...