Learning Centre Admin

Full-time Other-General

We are looking for motivated and affable individuals who can work in a challenging and fast paced environment.

Responsibilities

• Attend to walk-in customers and incoming phone enquiries
• Provide course consultation and ensure proper follow-up
• Handle and resolve general feedback and complaints
• Perform general administrative duties, such as data entry and filing
• Processing of new student registration and payment
• Provide administrative support to teachers, such as preparation of materials for classes
• Assist in ad-hoc matters when necessary

Requirements

• Candidate must possess at least O Level / Diploma holders
• Able to work independently
• Able to work on rotating shifts including weekends
• Bilingual in English & Mandarin (to liaise with Mandarin speaking associates)
• Proficient in MS Word and Excel
• Passionate in customer service
• Meticulous an...