Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
• Provide friendly, fast, and helpful customer service to all guests and team members.
• Protect company assets by observing the activities of employees and guests via surveillance cameras.
• Review surveillance coverage on cases of guest/internal control disputes.
• Complete daily activity report and note any pertinent facts.
• Monitor recording equipment, and check equipment operation.
• Report all observed violations of gaming regulations and procedures to appropriate authority in order to adhere to company reporting requirements.
• Comply with any reasonable request made by the Surveillance Shift Manager or Manager
• Conduct on-the-job training on casino operations and equipment.
• Provide for the safety of team members, including keeping areas clean and free of safety hazards,...