Location
Bengaluru, India, India
Posted
July 06, 2026
Job Description
**Job Description**
**Role:** ServiceNow Lead – Platform Operations
**Location:** Bengaluru
**Experience:** 13+ years
**Employment Type:** Full-Time
**Role Summary**
**Role Overview**
The Platform Operations Lead is responsible for leading enterprise platform operations, ensuring reliability, availability, performance, and operational excellence across critical business platforms. This role provides strategic leadership for production support, Site Reliability Engineering (SRE), service governance, incident management, and continuous improvement initiatives. The individual serves as the primary escalation point for critical issues while driving operational maturity, automation, and stakeholder satisfaction.
The position requires deep expertise in ServiceNow architecture, strong leadership capabilities, and experience operating in large-scale, 24x7 enterprise environments.
**Key Responsibilities**
**1.Platform O...
**Role:** ServiceNow Lead – Platform Operations
**Location:** Bengaluru
**Experience:** 13+ years
**Employment Type:** Full-Time
**Role Summary**
**Role Overview**
The Platform Operations Lead is responsible for leading enterprise platform operations, ensuring reliability, availability, performance, and operational excellence across critical business platforms. This role provides strategic leadership for production support, Site Reliability Engineering (SRE), service governance, incident management, and continuous improvement initiatives. The individual serves as the primary escalation point for critical issues while driving operational maturity, automation, and stakeholder satisfaction.
The position requires deep expertise in ServiceNow architecture, strong leadership capabilities, and experience operating in large-scale, 24x7 enterprise environments.
**Key Responsibilities**
**1.Platform O...