Lead Projects (Process Excellence)

Aditya Birla Group

Full-time Business Operations Specialists
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Location
Goregaon East, Maharashtra, India
Posted
June 14, 2026

Job Description

2) Dimensions 

What are the areas (in quantitative terms) the job has an impact on?

#

Parameters

Numbers

Remarks

1

Manpower

  • Senior Management
  • All employees
  • Aligning with business for planning, initiatives and programs
  • Approval for budget, team members

    • 3

    Processes

  • Operations, IT, Product
  • Customer Service
  • Finance
  • Leading breakthrough process improvements 
  • Driving change management 
  • Process compliance and maturity 

    • 5

    Digital engagement

    Digital customer journey 

    Enabling digital customer facilitation across Customer life cycle to provide competitive edge to business

    5

    Automation

    Opportunity identification and capability building

  • Have expertise to drive Automation 
  • New technologies for automation – Intelligent OCR, Voice Bots etc.

    • 4) Principal ac...

    Job Details

    • Job Type
      Full-time
    • Category
      Business Operations Specialists
    • Date Posted
      June 14, 2026
    • Application Deadline
      July 24, 2026