Location
st. catharines, niagara region, Canada
Posted
June 27, 2026
Job Description
Become the Product Operations Leader at Indigo, managing product efficiency and customer satisfaction. Your leadership will shape a positive shopping environment and influence store success.
In this role, you'll guide the flow of products from delivery to display while ensuring a seamless shopping experience for customers. You'll lead a team of Customer Experience Representatives, advocate for client needs, and implement visual merchandising strategies that reflect sales trends and customer preferences. Create an engaging culture that supports growth among team members.
Key Responsibilities:
• Champion product flow processes at all store levels
• Oversee markdown execution and promotional displays
• Mentor Customer Experience Representatives for operational success
• Maintain health and safety protocols within the store
• Embrace innovative technology for customer service improvements
Requirements:
• 1-2 years of operational or customer service experience
...
In this role, you'll guide the flow of products from delivery to display while ensuring a seamless shopping experience for customers. You'll lead a team of Customer Experience Representatives, advocate for client needs, and implement visual merchandising strategies that reflect sales trends and customer preferences. Create an engaging culture that supports growth among team members.
Key Responsibilities:
• Champion product flow processes at all store levels
• Oversee markdown execution and promotional displays
• Mentor Customer Experience Representatives for operational success
• Maintain health and safety protocols within the store
• Embrace innovative technology for customer service improvements
Requirements:
• 1-2 years of operational or customer service experience
...