Lead IVR Developer (DTMF & Voice Bot)
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Full-time
IT & Technology
Location
toronto, on, Canada
Posted
July 14, 2026
Job Description
Lead the way in IVR development as a Lead IVR Developer focusing on DTMF and Voice Bot solutions in a Cisco CVP environment. Ensure high availability for critical applications.
We seek a skilled Lead IVR Developer with over four years of experience to enhance IVR solutions in a robust contact center framework. Your role involves not just development but also providing crucial production support and analyzing complex integration challenges. Working closely with architectural teams will ensure alignment of solutions with business needs and technical standards.
Key Responsibilities:
• Create and optimize DTMF and conversational IVR applications
• Execute comprehensive testing and quality assurance
• Provide 24/7 support for mission-critical IVR functions
• Contribute to design and integration discussions
• Troubleshoot and rectify production issues promptly
Requirements:
• 4+ years of IVR development experience wit...
We seek a skilled Lead IVR Developer with over four years of experience to enhance IVR solutions in a robust contact center framework. Your role involves not just development but also providing crucial production support and analyzing complex integration challenges. Working closely with architectural teams will ensure alignment of solutions with business needs and technical standards.
Key Responsibilities:
• Create and optimize DTMF and conversational IVR applications
• Execute comprehensive testing and quality assurance
• Provide 24/7 support for mission-critical IVR functions
• Contribute to design and integration discussions
• Troubleshoot and rectify production issues promptly
Requirements:
• 4+ years of IVR development experience wit...