Location
mount royal, montreal (administrative region), Canada
Posted
July 20, 2026
Job Description
Join Cozey as the Lead in Retail Operations and lead the charge in enhancing the in-store customer experience. This role focuses on performance metrics, labor management, and visual merchandising execution.
Reporting to the Director of Retail Strategy & Operations, you'll serve as the guardian of the Cozey shopping experience, ensuring values are upheld consistently across all locations. Your expertise in retail operations will guide decision-making to foster excellent customer service while achieving financial targets. In this role, you will ensure all operational elements align for optimal performance.
Key Responsibilities:
• Maintain standards for in-store customer experience
• Optimize labor cost and staffing strategies
• Coordinate visual merchandising to meet Cozey values
• Act as liaison between HQ and store management
• Oversee new store openings and operational readiness
Requirements:
• Background in multi-store retail management
• Experience in f...
Reporting to the Director of Retail Strategy & Operations, you'll serve as the guardian of the Cozey shopping experience, ensuring values are upheld consistently across all locations. Your expertise in retail operations will guide decision-making to foster excellent customer service while achieving financial targets. In this role, you will ensure all operational elements align for optimal performance.
Key Responsibilities:
• Maintain standards for in-store customer experience
• Optimize labor cost and staffing strategies
• Coordinate visual merchandising to meet Cozey values
• Act as liaison between HQ and store management
• Oversee new store openings and operational readiness
Requirements:
• Background in multi-store retail management
• Experience in f...