Lead Helpdesk/Desktop Supervisor - Contractor / Permanent (5-10+ years experience + Military Ex)
Career Developers
Full-time
other-general
Location
New York County, New York, United States
Posted
May 10, 2026
Job Description
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Lead Helpdesk/Desktop Support Supervisor (Level I and II) - 1+ year Contract or could be a Full-time position
Location: Manhattan, NY - Onsite (Park Ave location)
Rate: OPEN
Salary: 110-120K
Must have the following :
Lead Helpdesk/Desktop Support Supervisor (Level I and II) - 1+ year Contract or could be a Full-time position
Location: Manhattan, NY - Onsite (Park Ave location)
Rate: OPEN
Salary: 110-120K
Must have the following :
- Prior Military Experience is a must
- Prior leadership or training/mentoring experience is a must.
- White Glove type support experience is required.
- 5-10+ years of both Level 1 and 2 support experience, supporting both laptops and desktops.
- Must have tracking system experience, such as ServiceNow or similar.
- Excellent Customer service/Friendly personality.
- Primary location is New York, but willing to commute to New Jersey if needed.
- Flexible work schedule: Typical hours are 8:30 AM –...