Lead Functional BA - AML Workflow & Customer Lifecycle

Full-time Product Management

About the Role

Lead the functional design and implementation of workflow solutions for customer lifecycle management and AML risk review processes. This role focuses on optimizing end-to-end customer journeys from onboarding through ongoing monitoring, ensuring seamless integration of AML controls into operational workflows.

Key Responsibilities

• Lead business analysis for AML workflow projects covering customer lifecycle and risk review processes
• Design end-to-end workflows for customer onboarding, periodic review, and event-driven reviews
• Map customer journeys across KYC, CDD, EDD, and ongoing monitoring stages
• Define business rules for customer risk classification and review frequency determination
• Design workflow automation for AML risk review processes and case management
• Create functional specifications for workflow orchestration platforms
• Analyze current manual processes and identi...