Location
banff, division no. 15, Canada
Posted
July 13, 2026
Job Description
Guide Front Office excellence as an Assistant Front Office Manager at Rimrock Banff. In this full-time position, you'll enhance guest experiences through hands-on leadership.
As the primary leader in the Front Office, your role encompasses overseeing daily operations and fostering team development. You will manage escalated guest concerns, ensuring service recovery with empathy and precision. Your keen eye for detail will drive improvements in processes, assuring every aspect of the guest journey is seamless and elevated.
Key Responsibilities:
• Ensure smooth operations across the Front Office daily
• Develop team members through coaching and feedback
• Address guest concerns with warmth and professionalism
• Analyze workflows for operational efficiency
• Support service standards in the absence of the Front Office Manager
Requirements:
• Experience leading Front Office teams in luxury settings
• Hospitali...
As the primary leader in the Front Office, your role encompasses overseeing daily operations and fostering team development. You will manage escalated guest concerns, ensuring service recovery with empathy and precision. Your keen eye for detail will drive improvements in processes, assuring every aspect of the guest journey is seamless and elevated.
Key Responsibilities:
• Ensure smooth operations across the Front Office daily
• Develop team members through coaching and feedback
• Address guest concerns with warmth and professionalism
• Analyze workflows for operational efficiency
• Support service standards in the absence of the Front Office Manager
Requirements:
• Experience leading Front Office teams in luxury settings
• Hospitali...