Lead Field Service Technician in Dorval

Full-time Other-General

Join RTX as a Lead Field Service Technician in Dorval, Canada. This role emphasizes VHF/UHF radio expertise, issue resolution, and customer satisfaction.
In this position, you will coordinate daily operations and handle technical issues from the Montreal office. You'll act as the main point of contact for customers, ensuring timely communication and resolution. Your efforts will focus on managing assets, incident management, and developing operational processes that enhance efficiency and compliance.
Key Responsibilities:
• Serve as the primary technical contact for customers
• Lead daily operations and manage technical resources
• Oversee incident management and timely service responses
• Develop and maintain operational processes and documentation
• Support project implementation and customer communications
Requirements:
• Bachelor’s degree or equivalent experience
• Less than 2 years of relevant experience
• Canadian citizenship required
• Fluency...