Location
mawaque, pampanga, Philippines
Posted
July 16, 2026
Job Description
Sutherland Global is looking for a Lead-Customer Experience/Quality Analyst to enhance team performance and improve customer satisfaction. The role involves delivering analysis and identifying improvements in customer interactions.
The ideal candidate should have 1 to 2 years of experience in a call center, strong English communication skills, and proficiency in Microsoft Office applications. This position aims to drive quality initiatives and ensure continuous improvement within the team.
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