Lead Customer Service Representative - Somerville, MA (Hybrid/Remote)
Sharecare
Full-time
other-general
Location
REM, REMOTE MA, United States
Posted
July 15, 2026
Job Description
**Job Description:**
Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com .
****This position begins as a fully on-site role at a medical facility in Somerville, MA and will transition to a hybrid work schedule. Candidates must be comfortable with both on-site and hybrid work arr...
Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com .
****This position begins as a fully on-site role at a medical facility in Somerville, MA and will transition to a hybrid work schedule. Candidates must be comfortable with both on-site and hybrid work arr...