Location
Lansing, MI, United States
Posted
July 01, 2026
Job Description
**Become a part of our caring community**
At Humana, we're building human-centered experiences that help people navigate healthcare with confidence. We're looking for a Lead Content Designer to drive content design, influence product strategy, shape systems, implement frameworks and execute across our digital ecosystem. You will report to the Director of Content Development.
You'll operate as a cross-product leader, shaping experiences across web, mobile, apps, virtual assistants, and emerging AI surfaces. This role is ideal for someone who thrives in ambiguity, uses research and insights to guide decisions, and drives impact through systems thinking in complex environments.
**What you'll do**
+ Independently drive content design across product teams and user journeys using research, analytics, and content audits to identify opportunities
+ Translate insights from research, competitive analysis, and journey mapping into clear, actionable digital experiences
+ Build an...
At Humana, we're building human-centered experiences that help people navigate healthcare with confidence. We're looking for a Lead Content Designer to drive content design, influence product strategy, shape systems, implement frameworks and execute across our digital ecosystem. You will report to the Director of Content Development.
You'll operate as a cross-product leader, shaping experiences across web, mobile, apps, virtual assistants, and emerging AI surfaces. This role is ideal for someone who thrives in ambiguity, uses research and insights to guide decisions, and drives impact through systems thinking in complex environments.
**What you'll do**
+ Independently drive content design across product teams and user journeys using research, analytics, and content audits to identify opportunities
+ Translate insights from research, competitive analysis, and journey mapping into clear, actionable digital experiences
+ Build an...