Job Description
12th June, 2026
CyberCX is Australia's leading independent cyber security services organisation, helping enterprise and government customers solve complex technology, cloud and security challenges.
As we continue to grow our Cloud Security & Solutions practice, we're seeking an experienced Lead Consultant – Amazon Connect to lead the design, delivery and optimisation of modern customer experience solutions built on AWS.
This is a highly visible consulting role where you'll work directly with customers, architects, engineers and delivery teams to shape cloud-first contact centre and customer engagement solutions that deliver measurable business outcomes.
The Opportunity
As a Lead Consultant, you'll be responsible for leading Amazon Connect engagements from discovery and solution design through to implementation, optimisation and customer adoption.
You'll provide technical leadership acr...