Lead Cloud Solutions Support Specialist (Santiago de Querétaro)

Full-time Other-General

*Axiem International es una empresa dedicada a proveer servicios integrados de Administración de Personal para proyectos especializados en Ingeniería, Diseño y Calidad, innovando en el sentido de tomar una idea desde el inicio del proceso hasta su puesta en marcha en planta y producción.

We are seeking a Technical Support & Industrial IoT Deployment Specialist to deploy and support Industrial IoT solutions in customer environments and SaaS platforms. This role is responsible for delivering exceptional customer value, troubleshooting complex technical issues, collaborating with cross-functional teams, and ensuring high levels of customer satisfaction through quality service and technical expertise.

Key Responsibilities

• Deploy and configure solutions in customer environments and SaaS platforms.
• Deliver outstanding customer value through effective implementation and support services.
• Develop and execute technical support strategies to improve...