Lead Cloud CCaaS Architect: Design & Scale Contact Centers
Johnson Controls
Full-time
Informática y tecnología
Location
madrid, comunidad de madrid, Spain
Posted
July 07, 2026
Job Description
Johnson Controls is seeking a Solutions Architect in Madrid to design scalable and resilient solutions for our cloud contact center ecosystem. The ideal candidate will work collaboratively, leading architecture reviews while partnering with teams to deliver effective results.
You should have proven experience in contact center solution architecture and hands-on experience with platforms like NICE and Amazon Connect. A Bachelor's degree in a related field is preferred.
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