Location
oakville, on, Canada
Posted
July 16, 2026
Job Description
Elevate your career as a Lead in Auto Claims Operations with Aviva Canada. Combine your leadership and technical skills to enhance team performance and customer satisfaction in this hybrid position.
This Front Line Leader role involves managing frontline claims handlers, promoting a culture of accountability and continuous improvement. Engage with your team to ensure technical competencies and deliver exceptional customer service outcomes. Bring your data-driven mindset to identify performance blockers and foster innovation in claims processes.
Key Responsibilities:
• Manage talent acquisition and performance growth
• Encourage change through positive leadership
• Ensure operational readiness of claims handlers
• Analyze data for performance enhancement
• Comply with regulatory and financial requirements
Requirements:
• 5+ years of experience in the claims/insurance field
• Minimum 2 years in a leadership ...
This Front Line Leader role involves managing frontline claims handlers, promoting a culture of accountability and continuous improvement. Engage with your team to ensure technical competencies and deliver exceptional customer service outcomes. Bring your data-driven mindset to identify performance blockers and foster innovation in claims processes.
Key Responsibilities:
• Manage talent acquisition and performance growth
• Encourage change through positive leadership
• Ensure operational readiness of claims handlers
• Analyze data for performance enhancement
• Comply with regulatory and financial requirements
Requirements:
• 5+ years of experience in the claims/insurance field
• Minimum 2 years in a leadership ...