Location
Gurugram, India, India
Posted
July 04, 2026
Job Description
The IT Service Delivery Functional Lead for Manufacturing SAP will support platform management activities serving as a partnered liaison between the business, IT Basis, IT Security and IT Functional Teams. This role is responsible for building strong, collaborative relationships across our IT and business teams bringing SAP ECC functional expertise.
What you will do:
+ Ensure excellence in process execution across all operational processes (e.g., incident, problem, change, configuration, etc.) related to the service.
+ Leads continuous improvement initiatives to mature operations and increase visibility into service performance.
+ Advises business on available standards, methods, tools and application relevant to area of service and can make appropriate choices for alternatives.
+ Build and maintain strong relationships with IT and business teams
+ Partner with business and technical teams to drive consensus on the best solution to business demand and ...
What you will do:
+ Ensure excellence in process execution across all operational processes (e.g., incident, problem, change, configuration, etc.) related to the service.
+ Leads continuous improvement initiatives to mature operations and increase visibility into service performance.
+ Advises business on available standards, methods, tools and application relevant to area of service and can make appropriate choices for alternatives.
+ Build and maintain strong relationships with IT and business teams
+ Partner with business and technical teams to drive consensus on the best solution to business demand and ...