LCS Support Analyst

idc technologies (singapore) pte. ltd.

Full-time Other-General
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Location
cecil, central area, Singapore
Posted
June 10, 2026

Job Description

Responsibilities

  • Supports Legal and Compliance Platform applications and focuses on Big Data platform and data SRE.
  • Understands the production systems and improves the production delivery with good planning, management and execution.
  • Driving and motivating production support team in Root Cause identification, preventive measures and tracking to implementation.
  • Knows the business needs and operational urgency and able to prioritize the recovery and provides interim/ permanent resolution.
  • Plays the Subject Matter Expert role for LCS applications
  • Liaise with Delivery, Development, Infra, Network and vendor teams on support matters - change, automation, performance & upgrades/migration.
  • Review and inspect work products/deliverables by Delivery & Development teams & vendors/service providers.
  • Manage the production infrastructure and conduct regular reviews of system performance for cap...