Location
laval (administrative region), qc, Canada
Posted
July 09, 2026
Job Description
LCM Informatique is hiring a Training Specialist to support and train users on dealership software in the powersports industry. This full-time role will engage with clients both online and on-site.
As a Training Specialist, you will be essential in assisting clients with their understanding of the software. You will provide training, onboarding support, and troubleshooting assistance to ensure their success. A background in related fields such as RV or automotive will be beneficial.
Key Responsibilities:
• Offer customer support via email, phone, and web meetings
• Conduct comprehensive training for clients on the software
• Facilitate onboarding and transition to go-live
• Ensure user comprehension and satisfaction with the software
• Build rapport with customers throughout the training process
Requirements:
• Experience with LAUTOPAK, NEWGEN2.0, or LARS software
• Knowledge gained from sales, service, or parts roles
• Must be bilingual in English and ...
As a Training Specialist, you will be essential in assisting clients with their understanding of the software. You will provide training, onboarding support, and troubleshooting assistance to ensure their success. A background in related fields such as RV or automotive will be beneficial.
Key Responsibilities:
• Offer customer support via email, phone, and web meetings
• Conduct comprehensive training for clients on the software
• Facilitate onboarding and transition to go-live
• Ensure user comprehension and satisfaction with the software
• Build rapport with customers throughout the training process
Requirements:
• Experience with LAUTOPAK, NEWGEN2.0, or LARS software
• Knowledge gained from sales, service, or parts roles
• Must be bilingual in English and ...