Job Description
Position Detail
Overall Purpose of the Job
This role, like all others in the group, must prioritise “making every guest a returning and referring guest”. Oversees the laundry operations by managing laundry staff, ensuring the timely cleaning of linens in the correct and specified manner, maintaining equipment, and upholding hygiene and quality standards in line with hotel policies. Additionally, supports the Housekeeper in leading the housekeeping department by supervising daily operations, maintaining high standards of cleanliness across all hotel areas, and assisting in the training and coordination of housekeeping staff to ensure efficient and cost-effective service delivery.
Education (Formal Qualification Required)
Minimum
Grade 10 – 12 (internal candidate).
Grade 12 (external candidate).
Must have completed chemical, equipment, linen and terry handling, 1st time manager/supervisor courses.
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