LATAM Customer Support Lead – Remote Hospitality Solutions
Cloudbeds
Full-time
Gestión y operaciones
Location
lima metropolitana, lima, Peru
Posted
July 16, 2026
Job Description
Cloudbeds is seeking a Customer Support Manager for Latin America (LATAM). You will lead and coach a team of Customer Support Leads, bringing hotel operations experience to every escalation and coaching conversation.
You will own key metrics, partner with Product, Engineering, and CS leadership, and help the team scale with AI tools while maintaining high-touch service for hoteliers across the region.
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