Large Direct Operations (LDO) Specialist

National Bank

Full-time Other-General
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Location
montreal, qc, Canada
Posted
July 09, 2026

Job Description

As a Large Direct Operations (LDO) Specialist in the Equipment Finance Centralized services team at National Bank, you’ll be a specialist in Direct Sales operations. With your strong attention to detail, sound judgment, and a customer-first mindset, your experience in and your knowledge of Equipment Finance you’ll have a positive impact to customer satisfaction, operational eff iciency, compliance and risk management, and the long-term profitability and growth of the organization.

Your role: 

  • Deliver exceptional service to customers and direct sales teams.
  • Respond to and resolve inquiries in a professional and timely manner related to post funding modifications, documentations, and terminations, including
    • Account details
    • Agreement modifications
    • Partial quoting, documentation, and processing
    • Payment details
    • Post-funding documentation
    • Refunds
    • SAMU / HRLMU quoting