L2 Technical Support Leader (Integration & Middleware)

DXC Technology

Full-time Computer Occupations
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Location
Riyadh, Riyadh Province, Saudi Arabia
Posted
May 26, 2026

Job Description

Job Description:

Strategic Technical Leadership

  • End-to-End Traceability: Lead the team in tracing transaction flows from the API Gateway (API Connect) through the Enterprise Service Bus (ACE) to the backend Microservices (Spring Boot).
  • Root Cause Analysis (RCA): Spearhead deep-dive investigations into middleware failures, such as message losses in MQ, synchronization errors in ACE, or JVM crashes in Spring Boot.
  • Platform Governance: Oversee the stability of integration components running on Red Hat OpenShift, ensuring optimal resource (CPU/Memory) allocation and pod scaling.
  • Security Enforcement: Manage and troubleshoot security protocols, including Mutual TLS (mTLS), OAuth2, and JWE/JWS within the integration layer.

    • Detailed Technical Responsibilities

    A. IBM Cloud Pak for Integration (CP4I)

  • App Connect Enterprise (ACE): Troubleshoot message flows, ESQL logi...

    • Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      May 26, 2026
    • Application Deadline
      July 05, 2026