L2 System Analyst for Windows Applications

Viva Tech Solutions

Full-time IT & Technology
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Location
toronto, on, Canada
Posted
July 04, 2026

Job Description

Join our team as a System Support Analyst providing L2 support for Windows operating systems and applications. Your expertise will help in swiftly resolving system and application challenges.

We are looking for a System Support Analyst with 3-5 years of experience specifically in Windows application support. You will work with diverse teams to ensure seamless support and functioning of environments. Excellent communication skills in English are crucial, along with an understanding of departmental processes. Financial industry experience will be a significant plus.

Key Responsibilities:
• Troubleshoot and resolve Windows OS and application issues
• Provide timely L2 support interacting with end-users
• Collaborate with cross-functional teams to improve support mechanisms
• Maintain detailed documentation of resolutions and procedures
• Support initiatives for process improvement in the team

Requirements:
• 3-5 ye...