Location
, , malaysia, , , malaysia, Malaysia
Posted
June 22, 2026
Job Description
Managed Services - Kosice, Malaysia, Mexico, Colombia, Costa Rica
- Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent practical experience)
- Experience in L2 application support within an enterprise environment, preferably in life sciences or regulated industries
- Strong understanding of application support processes, incident management, and ITIL-based service delivery
- Experience supporting SaaS applications, including configuration, troubleshooting, and vendor interaction
- Ability to analyze issues across functional and technical layers and communicate clearly with both technical and non-technical stakeholders
- Strong documentation, communication, and problem-solving skills
- Fluent in English (written and spoken)
- Nice to Have: Experience with related platforms such as Salesforce, clinical systems, regulatory systems, or content management solutions, Familiarit...