L2 IT Service Desk Engineer: Real-Time Chat Support

Infosys Limited

Full-time Other-General
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Location
distrito federal, distrito federal, Mexico
Posted
June 27, 2026

Job Description

Infosys Limited is seeking a Consultant to provide Global IT Service Desk Chat Support Services in Mexico City. You will deliver real-time technical support for common issues, manage incidents, and maintain a professional user experience.

The ideal candidate will have strong coaching skills, experience in incident management, and the ability to enhance current knowledge base articles and protocols.

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