L2 Application Support (Wealth & Digital Online Platforms)

Full-time IT & Technology

We're looking for a detail-oriented and analytical L2 Application Support professional to join our team in Makati City, Philippines. In this role, you will provide comprehensive technical support for our wealth management and digital online platforms, serving as a critical bridge between end-users and our development teams. You will be responsible for diagnosing complex application issues, implementing solutions, and ensuring optimal platform performance to support our clients' financial operations.

• Provide second-level technical support for wealth management and digital online platform applications, handling escalated tickets from L1 support teams
• Write and debug Oracle SQL queries to investigate data issues and perform validation checks.
• Perform Unix command-line operations for log analysis, process monitoring, and job execution.
• Analyze and troubleshoot application issues using systematic problem-solving methodologies and diagnostic ...