L1 Service Desk Dispatch Coordinator PH

Excis Compliance

Full-time Management & Operations
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Location
pasig, metro manila, Philippines
Posted
July 04, 2026

Job Description

Full time | Excis Compliance ltd | Philippines

Posted On 06/25/2026

Job Information

Technology

Work Experience 1-3 years

City Pasig Ortigas

State/Province National Capital Region (Manila)

1605

Job Description

About Excis:

Excis is a global IT support leader driven by innovation and collaboration. We’re seeking a dedicated Dispatch Coordinator to manage high-volume helpdesk requests, ensure SLA compliance, and drive efficient ticket resolution for our Philippines operations. Join a supportive, family-like environment where your contributions are valued and your work is rewarding!

Our Reach:

Clients in 190+ countries

Key Responsibilities:

  • Quickly respond to, open, and own helpdesk tickets/requests; monitor and update daily, ensuring effective resolution.
  • Manage request delivery on a first-in, first-out basis according to priority, ensuring SLA co...