Job Description
Summary Located in office in downtown Dallas Texas.
This position is the central point of contact for all IT related incidents and service requests.
The role of the Pharmacy Technical Support Specialist is to provide first line support for all customer accounts within the Cyberlink ASP ecosystem.
They are responsible for resolving support requests, as well as meeting customer satisfaction and continuous service delivery demands. Applicant should be capable of working in a dynamic, fast-paced environment, while providing support services over the phone, via e-mail, and with Remote Desktop and Screen Sharing software. Essential Duties & Responsibilities Utilize and become proficient with Remote Desktop and Screen Sharing software. Diagnose and resolve Pharmacy, EHR/EMR, ePrescribing and medical dispensing applications including basic...