L1/L2 Support

Artech LLC

Full-time other-general
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Location
Dallas, Texas, United States
Posted
May 16, 2026

Job Description

Job Title: Application Support Analyst

Job ID:  (phone number removed)

Location: Hybrid, Irving, TX

Duration: 06 Months 



We are looking for a skilled Application Support Analyst. with experience in the Utilities domain to support mission-critical systems such as ADMS, OMS, CIS, and Work Management platforms. This role requires strong SQL/PLSQL expertise, excellent debugging skills, and the ability to handle production incidents in a high-availability, 24x7 environment supporting grid and customer operations.



 



Key Responsibilities



               • Provide L1/L2 production support for utility applications (ADMS, OMS, Reports)



               • Monitor grid-supporting applications and ensure high system availability and performance