L1 Desktop Support Engineer - EG

Excis Ltd

Full time Computer Occupations
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Location
Cairo, Cairo Governorate, Egypt
Posted
June 04, 2026

Job Description

WE’RE HIRING A L1 DESKTOP SUPPORT ENGINEER IN CAIRO, EGYPT!
Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Engineer to join our team in Cairo. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.
  • Client in 190+ countries
  • 6000+ Engineers
  • 200+ Enterprise Clients
  • We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
    Key Responsibilities:Β 
  • Provide first/second level contact and problem resolution for customer issues.
  • Work with Third Party Vendors to remediate complex AV issues as needed.
  • Provide timely communication on issue status and resolution.
  • Maintain ticket updates fo...